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Where can find, who do I talk to?-Stuff!!
Note: Remember, while humor can add a lighthearted touch, it's important to maintain the integrity and seriousness of the policy statement.
First thing first, who are you? Lets do some show off!!
Ask for Name Badge if not always provided within 5 days of hire date and display.
Email Human Resources People at hr@umshomecare.com
"Official Title: Chief Happiness Officer"
"Secret Superpower: Coffee Connoisseur"
"Job Description: Professional Problem Solver"
"Motto: Making Mondays Magical"
"Emergency Contact: Pizza Delivery Hotline"
"Special Skills: Office DJ & Dance Enthusiast"
"Favorite Task: Solving the Mystery of the Missing Office Supplies"
"Award-Winning Smile: Guaranteed to Brighten Your Day"
"Interests: Excel Spreadsheets & Office Plant Whispering"
"Warning: May Burst Into Spontaneous Dance Moves"
Who is the Boss Here?!!!
Who is the Boss Here?!!!
No one is boss around here! We have shared responsibility of patient care and we are all bossess of our job function. We are the leaders not bossess! The chain of COMMAND depending on the responsibility and accountability of the invididual member of the team at the Head office level and at the Local office level are as follows:
Head Office (Medicare: Home Office)
Indirect Care Support
Chairman
National Administrator(NA)
Growth & Development (Legal, Compliance, & Data Science)(GD)
Human Resource & Recruitment Director (HRRD)
Chief Tech Officer -Tools & Tech for Process (CTO)
Chief Operating Officer (COO)
Chief Financial Officer/Treasurer/Check Signer(CFO)
Controller/Reconciliation Master/No Check Signer
Revenue Cycle Manager (Medical Billing Director)(MBD)
Medical Billing Managers (MBMs)
Referral Management Officer (Head of Marketing)(RMO)
Direct Care Support
Chief Medical Advisor (Medical Director) (CMA)
Director of Clinical Services - Clinical Manager (DCS)
National Director Of Nursing (NDON)
National Director Of Therapy (NDT)
Patient Care Coordinator (PCC) & Medical Supply Order (MSO)
Quality Assurance Supervisor (QAS)
Medical Coding Specialist (MCS)
Local Office
Indirect Care Support
Clinical Referral Managers(CRMs)
Office Managers(OMs)/Alternate Administrators (AMs)
Human Resources & Recruiting Managers (HRRMs)
Transactional Accountants (TAs)
Intake Coordinators (ICs)/Schedule Managers (SMs)
Other Administrative Staff(OS)
Direct Care Support
Director of Nursing (DONs)
Case Managers (CMs)
Registered Nurse/Field Nurse (RNs)
Licensed Practical Nurse (LPNs)/LVNs-California
Certified Home Health Aide (CHHA)
Physical Therapist (PTs)
Physical Therapist Assistants (PTAs)
Occupational Therapist (OTs)
Occupational Therapist Assistants (OTAs)/COTA-California
Speech Language Pathologist (STs)
Medical Social Worker-Masters Level (MSWs-M)
Medical Social Worker-Bachelors Level (MSWs-B)
Registered Dietitian & Nutritionist (RDNs)
Services we Provide
What is our main job? Does anyone know what we are doing?
Skilled Nursing (NO IV Infusion)
Physical Therapy
Speech Therapy
Occupational Therapy
Home Health Aide
Medical Social Worker
Companion & Personal Care Services
We accept payment, Yes we do!, for services from Private Pay, Insurance, Medicare, Medicaid, Workers Compensation, or other means determined appropriate by the Administrator and appropriate for the location. Some insurers may require Pre-Certification and may limit the number and type of home visits we can provide. Any charges for services not covered under Titles XVIII and XIX of the Social Security Act or non-reimbursable charges will be discussed with you before these services are provided. In fact, we will inform you, your family, caregiver, or guardian of all charges and methods of payment prior or during admission. Medicare Part A can pay for home health visits only if ALL of the following are met:
1. The care you need includes part-time skilled care, physical, occupational, or speech therapy.
2. You are confined to your home (homebound), see explanation in this packet.
3. A doctor determines you need home health care and sets up a plan for you.
4. The home health agency providing services is participating in Medicare.
Sadly! Medicare does not cover general household services, meal preparation, shopping, or other home care services furnished mainly to assist in meeting family or domestic needs.
Eventually we would like to start a branch of UMS Homecare/Healthcare on charity basis! Right now we can only dream of it. We have lot of expenses until we become strong enough to sustain only on insurances payments! Ooh man Healthcare staff is very expensive!!!
Our Mission
Provide comprehensive Home Care services to optimize Client/Patients overall well being.
To meet the needs of our patients and their families respectfully and compassionately, by listening, planning, educating, and delivering the highest quality of individualized home healthcare.
Our Mission is Not Impossible! We have some of the best Healthcare Agents!
Our Vision
Our strategic vision is to create and sustain a leading high-quality home healthcare service that supports individuals to live as independently as possible in the comfort of their own homes. We personalize our services to meet your situation respectfully, efficiently, and compassionately, fostering independence, preserving dignity, and improving quality of life.
We understand our front line healthcare staff are the ones who faces daily responsibility of Patient's healthcare thus we strive to provide all the necessary tools, techniques, training, and more importantly the happiness for themselves which in-turn resonates to the people outside our organization! They have proved their contribution to society more than ever in the Year 2020!
Our Vision is literally 20/20!
Our Values
Our Values is what sets us as a leading organization in its category!
Our values are crucial as they serve as guiding principles that shape our organization's culture, decision-making processes, and interactions with clients and the community. At the least we ensure we carry our daily practices with;
Compassion, Integrity, Respect, Excellence, Collaboration, Empowerment, Accountability, Inclusivity, Adaptability, Safety, and above all maintain Clients' DIGNITY and Privacy always
We would like to be known as a #1 Company for our Values. We are driven by values and we believe success will follow!
• Dedication to Empowerment of others and personal responsiveness
• Honesty and Ethical Behavior
• Professional Excellence and High Performance
• Mutual Respect, Individual Dignity, and Diversity
• Team Member Participation, Contribution, and Teamwork
• Growth, Development, and Leadership
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