Embedded Files
III - Work Policies (General)
Note: Remember, while humor can add a lighthearted touch, it's important to maintain the integrity and seriousness of the policy statement.
Appearance
Welcome to the UMS Homecare fashion show!
Whether you're strutting your stuff in the office or saving the day out in the field, we've got some style guidelines to keep everyone looking sharp and feeling fabulous.
Office Staff: Picture this – you're rocking professional attire like a runway model at a business convention. Don't forget your company-issued I.D. badge – it's your ticket to looking official wherever you go!
Field Staff: Scrubs are your canvas, so let your inner fashionista shine! As you embark on your daily adventures, make sure your scrubs are as pristine as a freshly pressed suit. No stains, no wrinkles, and definitely no fading – unless it's your vibrant personality shining through!
Field Staff May wear any color scrubs as long as they are in good condition; wrinkle free, no stains, no fading, and clean. Company issued I.D. badges are to be worn at all times while on duty. Uniform/Scrubs are purchased by the employee. Appropriate clothing must be worn to work.
· The following are the requirements for uniforms/scrubs:
Ø All clothing should be non-see through.
Ø Casual attire such as blue jeans, stretch or stirrup pants, sweatpants / sweatshirts, jogging clothes or shorts are not to be worn.
Ø Tight form-fitting or low-cut attire is not acceptable.
Ø Clothing must fit appropriately without horizontal pull lines or gaps between closures.
Ø No midriff should be showing, even when reaching or bending.
Ø Tops:
o Appropriately color uniform or scrub top, top with collar, mock turtleneck or turtleneck may be worn.
o Non-scrub tops worn alone must be non-fitted
o A shirt that is the same color of the scrubs, or white solid color mock turtleneck, turtleneck or tee shirt, (long or short sleeves) may be worn under the scrub top. No tee shirt writing may be visible under scrub top.
o Sleeveless, cap sleeves and low cut tops are prohibited.
Ø Pants:
o Appropriate color uniform or scrub ankle length pants may be worn.
o Scrub pants or lose khaki pants preferred, otherwise a casual dress pants can be an alternate but should not be tight.
Hair must be clean, neatly groomed and controlled: It's your crowning glory, so keep it clean, neat, and under control. Long locks should be secured away from your face, and sorry, no neon pink mohawks – we're keeping it classy here!
Ø Long hair must be secured away from the face.
Ø Hair decorations must be kept plain and simple.
Ø Extreme styles and colors are not permitted.
Ø Facial hair must be kept neat and well-trimmed
· Nails must be neat, clean, and support the functional use of hands and fingers.
Accessories: Let's keep it simple, folks. Jewelry should be as inconspicuous as a secret agent on a mission. And remember, only two earrings per lobe – we don't want anyone jingling like Santa's sleigh during patient care!
· Jewelry must be plain and inconspicuous. Jewelry must not interfere with patient care or present a hazard to the employee.
Ø Earrings are permitted with the following criteria:
o Should not be dangling.
o Only 2 earrings per lobe.
Ø A single plain necklace of neck length may be worn
Ø Only one ring or ring set per hand is allowed.
Ø A form fitting wrist watch is permitted.
Fragrances: A spritz of perfume or cologne is like the cherry on top of your outfit – just don't overdo it. We want to smell fresh, not like a department store perfume aisle! Fragrances must be minimally evident. With some patient care populations, fragrances may not be permitted.
Tattoos: Ink lovers, fear not! Tattoos are welcome at UMS Homecare, as long as they're tasteful and not stealing the spotlight from your exceptional patient care skills. Tattoos must be inconspicuous or covered.
Footwear: Whether you're strutting through the office halls or making house calls, make sure your footwear is as sturdy as your commitment to excellence. And sorry, no holey "crocs" allowed – unless you're off-duty gardening!
· Footwear should be clean, appropriate for clothing, protective and fit securely.
Ø Canvas shoes or “crocs” with holes are not permitted in patient care areas.
Ø Clogs may be worn if they have a closed heel or strap.
Buttons, hats, pins (or other types of insignia), which could be offensive to patients / visitors / staff during working hours are not permitted.
So there you have it, folks – the UMS Homecare fashion manifesto. Now go forth and dress to impress, because when you look good, you feel good, and when you feel good, you provide top-notch care to our clients!
Courtesy
The UMS Homecare kindness club!
Welcome to the UMS Homecare kindness club! Here, we're all about spreading smiles and good vibes wherever we go. Think of yourself as a superhero of happiness, armed with the power of politeness and the magic of manners.
Attitude: Leave your frowns at the door and bring your best attitude to work every day. Whether you're chatting with patients, high-fiving your fellow superheroes, or sharing a laugh with your supervisors, let positivity be your superpower!
Helpfulness: Need a helping hand? Look no further than your friendly neighborhood UMS Homecare team! We're here to lift each other up, support one another, and tackle any challenges with a can-do spirit.
Courtesy: Picture yourself as the captain of the courtesy ship, sailing through the seas of good human relations. Wave hello to everyone you meet, sprinkle kindness like confetti, and remember, a simple "please" and "thank you" can go a long way!
So gear up, fellow kindness crusaders, because at UMS Homecare, courtesy isn't just a policy – it's our secret weapon for making the world a brighter, happier place, one smile at a time!
Equipment, Medical Supplies, or Uniforms on Loan
Others may need it!
Hey there, superheroes of care! Just like Batman with his trusty utility belt, you've got some pretty cool gear to help you save the day at UMS Homecare. Here's the lowdown on keeping those tools of the trade safe and sound:
Responsibility: Consider yourself the guardian of gadgets and the protector of paraphernalia! Whether it's a stethoscope, a uniform, or a box of Band-Aids, these items are your sidekicks in the battle for better health. Keep them close, keep them safe, and remember, with great gear comes great responsibility!
Deposit: Think of it like renting a Batmobile – sometimes, a little deposit is needed to ensure our gear comes back to the Batcave in one piece. Your supervisor might ask for a small deposit, but don't worry, it's just to keep our equipment collection in tip-top shape.
Return Policy: When it's time to hang up your cape and say goodbye to UMS Homecare (sniff), make sure to gather up all your borrowed goodies before you head off into the sunset. We've got a Batcave to restock, and every gadget counts!
So, fellow heroes, let's suit up, gear up, and get ready to make a difference! With the right tools and a whole lot of heart, there's no challenge we can't tackle at UMS Homecare. Up, up, and away!
Care of Equipment
Treat our gear like the precious cargo it is!
Team, let's talk about treating our gear like the precious cargo it is! At UMS Homecare, we're all about keeping our equipment in top-notch condition. Here's the scoop:
Responsibility: Consider yourself the guardian of gadgets and the protector of paraphernalia! Whether it's a stethoscope, a blood pressure cuff, or a trusty pen, these tools are your sidekicks in the quest for health. Handle them with care and report any malfunctions faster than you can say, "Superhero!"
Damage Control: Uh-oh, did your pulse oximeter take a tumble? Did your thermometer throw in the towel? Don't worry, just like calling the Bat-Signal, reporting equipment damage is as easy as letting your supervisor know. We'll swoop in faster than a speeding bullet to save the day!
Personal Property: Now, we know your utility belt might include some personal treasures like your Bat-Wallet or your Wonder-Watch, but let's keep those valuable items safe. UMS Homecare isn't responsible for loss or damage to your personal property, so be sure to keep those Bat-Gadgets secure!
So, fellow heroes, let's keep our gear gleaming, our tools tip-top, and our spirits soaring as we navigate the world of healthcare! With a little TLC and a lot of teamwork, there's nothing we can't handle at UMS Homecare. Onward and upward, my friends!
Health Safety Protection
It's time to put our health and safety capes on!
It's time to put our health and safety capes on! At UMS Homecare, we take the well-being of our squad seriously. Here's the lowdown on health and safety:
Check-ups: Just like our superhero counterparts, we need to keep an eye on our health stats. Your supervisor will let you know if any periodic X-rays or lab tests are on the agenda. Think of it as our way of ensuring you're always fighting fit for the next mission!
Stay Sharp: Now, we all know superheroes don't mess with substances that might cloud their judgment. If any team member shows signs of being under the influence of something they shouldn't be – whether it's a villainous substance or a mischievous elixir – they'll be called out faster than you can say, "Avengers Assemble!" We're talking about a super-quick test to keep our team in top form.
Reasonable Suspicion: If something seems off – whether it's a wonky walk, a curious smell, or a peculiar appearance – your supervisor might ask for a quick check to ensure everything's on the up and up. Think of it as our super senses kicking in to keep the team safe. Refusing the test? Well, that's like turning down the Bat-Signal – it's a no-go. Immediate action might be taken, up to and including, well, you know the drill... "You're fired!"
So, fellow superheroes, let's keep our minds sharp, our bodies strong, and our spirits soaring as we tackle each day with gusto. With a little vigilance and a lot of teamwork, we'll conquer any challenge that comes our way at UMS Homecare! Up, up, and away! 🦸♀️🚀🦸♂️
Phone Calls, Personal Mail, and Visitors
Ah, the world of communication! Here's the scoop on staying connected and keeping our headquarters humming
Phone Etiquette: When it comes to our trusty office phones, let's keep the line clear for business matters. Local calls should be reserved for true emergencies – think of it as our hotline for real-life superhero situations. Friends and family, while dear to us, should save their chit-chats for after-hours hangouts, unless there's a crisis brewing. And as for long-distance calls? Unless it's work-related and gets the boss's thumbs-up, let's keep those minutes on mute.
Polite and Professional: Just like our caped crusaders maintain their cool under pressure, let's show off our phone manners to the world. Courteous and focused conversations are the name of the game. Remember, for many folks, our voices over the phone are their first impression of UMS Homecare – let's make it a memorable one!
Mail Matters: Our company supplies are like our secret weapons – reserved for official missions only. Personal mail should be directed to your Batcave – I mean, your home address – unless the boss says otherwise. Let's keep our stationery and stamps safe from any unauthorized mailings.
Visitor Protocol: As much as we love a good surprise, personal visits from non-UMS Homecare heroes may need to go through a bit of red tape. Your supervisor might need to play the gatekeeper, ensuring our workspaces remain super-focused.
So, team, let's keep those phone lines buzzing with professionalism, our mailboxes clear of unauthorized packages, and our workspaces primed for action. Together, we'll keep the UMS Homecare fortress running like clockwork – one call, one letter, and one visitor at a time! 📞📬🦸♂️🦸♀️
Electronic Communication Policies
The wonderful world of cyberspace!
Ah, the wonderful world of cyberspace! While the internet offers endless possibilities, let's make sure we're surfing the web responsibly. Here's the lowdown on electronic communication:
Internet Usage: Think of the internet like our Bat-Signal – it's there for official business. Unless your supervisor gives the green light, personal surfing during work hours is a no-go. Our mission is to keep our online activities focused on company objectives.
Content Guidelines: When it comes to online content, let's keep it clean and classy. No inappropriate material – that means no offensive jokes, pictures, or websites. We're all about building a positive, inclusive online environment. So, leave the negative vibes and discriminatory content at the digital door.
Privacy Matters: Remember, what happens online doesn't always stay online. Our electronic tools – from email to company-owned devices – are company property. So, don't expect privacy when using them. And let's respect copyright laws – no unauthorized software downloads, capisce?
Email Etiquette: Be cautious in the digital realm, especially with emails from unknown sources. When in doubt, check with your supervisor before clicking any suspicious links or downloading files. Cybersecurity is our shield against online threats.
Consequences of Abuse: Just like Batman's code of conduct, we take our electronic communication policies seriously. Misuse of company resources or inappropriate online behavior may lead to disciplinary actions, including termination. Let's keep our digital footprint squeaky clean!
Staff should hold no expectation of privacy with e-mail, Internet usage, company paid cellular phones or pagers, content on computer hard drives, etc. because such tools are company property. It is also necessary to respect copyright laws by not downloading software. An employee should always use caution when opening email from an unknown source. Check with your supervisor prior to opening links or downloading files from any unknown sources. Abuse of the internet (e-mail included) may result in disciplinary actions up to and including termination.
With these guidelines in mind, we'll navigate the digital landscape like true superheroes – always vigilant, always responsible. Together, we'll keep our online presence safe, secure, and in line with the values of UMS Homecare! 🖥️🦸♂️🦸♀️
Confidential Information
The vault of secrets!
At UMS Homecare, we treasure the trust our customers and patients place in us. Here's the scoop on keeping things under wraps:
Respecting Privacy: Whether it's a patient's medical history or top-secret company plans, confidentiality is key. Treat privileged or sensitive information like a treasure map – keep it guarded at all times.
Loose Lips Sink Ships: When it comes to company info, mum's the word. Avoid discussing internal matters with outsiders, unless it's part of your job duties. Our lips are sealed tighter than a superhero's mask!
Eyes Only: If you're privy to patient files or sensitive records, remember: loose lips sink careers. Unauthorized sharing of confidential info could mean waving goodbye to your job faster than a speeding bullet.
Privacy is Paramount: Just like Batman's secret identity, info about fellow employees is off-limits. Respect their privacy like you'd protect your own Batcave.
So, let's keep our lips zipped, our ears closed, and our minds focused on safeguarding the secrets entrusted to us. Together, we'll be the guardians of confidentiality, ensuring that trust and integrity remain the pillars of UMS Homecare! 🤫🔒💼
Release of Company Information
Secret keeper extraordinaire
Welcome to the League of Confidentiality, where we guard company secrets like ancient relics! Here's the lowdown on keeping classified info under wraps at UMS Homecare:
Eyes Only: At UMS Homecare, we're like the Fort Knox of information. Employees may stumble upon classified intel about the company, its customers, or vendors. Treat it like you're guarding the crown jewels!
Authorized Spokesperson: Only the chosen ones – authorized company management personnel – can spill the beans to the media. If approached by an outsider seeking classified intel, keep those lips sealed tighter than a pickle jar!
Silence is Golden: When it comes to inquiries from mysterious outsiders – whether by carrier pigeon or telegraph – play it cool. Refer them to your supervisor or manager faster than you can say "classified."
Loose Lips Sink Ships: Mum's the word when it comes to company info. No talking shop with customers, competitors, or nosy neighbors. Loose lips could sink not just ships, but the whole dang fleet!
Priceless Secrets: Our pricing policies are more closely guarded than a dragon's hoard. No revealing them to customers, competitors, or even your pet goldfish. It's like a treasure hunt, but the treasure stays hidden!
Agent of Confidentiality: Should you receive a mysterious summons in your official capacity as an employee, alert your supervisor faster than Batman responds to the Bat-Signal.
Though staff may not be aware that information is sensitive or is of value to others, it is the responsibility of all employees to safeguard and maintain the confidentiality of all company information.
1. Only authorized company management personnel are permitted to give statements regarding the company to any member of the media including, without limitation, the press.
2. If staff member receives a request for information from anyone who is not an employee or a supervisor or manager known to the employee, the employee is to contact his or her immediate supervisor or manager and report the request. Employees may give the person requesting the information their supervisor or manager’s name and provide the person with information regarding how to contact their supervisor or manager.
3. No inquiries about the company are to be answered by unauthorized employees electronically, in writing, on the telephone, in person, or by any other means. Some examples of people or entities that could conceivably contact an employee in an attempt to gain information are listed below, without limitation. The employee should refer these people to his or her supervisor or manager.
• Media: Television, Radio, or Newspaper
• Attorney’s Offices
• United States Department of Labor (including, without limitation, its directorate of Civil Rights, its Wage and Hour Division, or the Solicitor’s Office)
• Local, State, County, or Federal Courts
• Local, State, or County Human Relations Commissions
• United States Equal Employment Opportunity Commission
• Prospective Employers seeking employment verifications and references
• Credit Bureaus, Banks, Mortgage Companies, other Financial Institutions
• Telephone Service, Copier Service and Other Vendors
• Police Departments
• Other similar agencies, companies, or individuals
4. Staff who have a question as to whether the information being requested applies under this policy must contact their supervisor or manager for instructions. DO NOT VOLUNTEER, PROVIDE, OR OTHERWISE DISCLOSE ANY INFORMATION TO THIRD PARTIES.
5. Staff should be polite and exhibit professionalism, but refer the questions to their supervisor or manager.
6. Price information procedures, policies, and any other information regarding the company and its business is strictly confidential and proprietary and must not be shared with customers, competitors, vendors, their representatives, or other third parties. Discussing company information in an indiscreet or careless manner, inside or outside the company, displays poor judgment and undermines the confidence the company has placed in its employees.
7. Absent express company management approval, employees may not discuss or otherwise disclose the company’s pricing policies, actual pricing, or any other company information with anyone outside the company. Talking about pricing or otherwise disclosing pricing information, especially with or to competitors, may result in damage to the company and/or a price fixing charge against the company and/or other liability.
Nothing in this policy should be construed to interfere with the right of appropriate law enforcement or government agencies to conduct investigations, or the cooperation of employees in investigations, within such agencies’ jurisdiction. Upon request, the company will reasonably cooperate in investigations subject to the company’s right to be represented by counsel in such circumstances. Employees who receive a subpoena or other form of compulsory process in their official capacity as an employee shall immediately notify their supervisor or manager.
So, fellow guardians of the classified, let's keep our secrets safe, our lips sealed, and our company's trust intact. Together, we'll be the silent sentinels of UMS Homecare's confidential realm! 🕵️🔒🤐
Endorsements, Tips, Travel Authorization, Smoking, Snacking, & Dishonesty
Welcome to the No-Nonsense Zone, where we keep our focus sharp
No Hawking, No Gossiping, No Tipping!
Welcome to the No-Nonsense Zone, where we keep our focus sharp and our pockets empty! Here's the skinny on endorsements, tips, and keeping your cool:
No Sales Pitch Zone: While on the clock, put away your sales pitch and keep your focus on the task at hand. Endorsing products or services on UMS Homecare time? That's a big no-no.
Silence is Golden: When it comes to tips or gratuities, keep your hands in your pockets and your smile sincere. Accepting tips for services rendered? Sorry, we're not in the tipping business!
The Traveler's Code
Calling all jet-setters! Before you hop on that plane or hit the road, make sure you've got the green light from your supervisor. And when you're chauffeuring yourself around on company business, keep your license and insurance handy – and your eyes on the road!
Road Warrior Rules: If you're hitting the pavement in your trusty steed (aka your personal vehicle), remember – you're the captain of your ship. The company isn't responsible for bumps, scrapes, or flat tires along the way.
Mileage Magic: Keep track of those miles like a seasoned navigator. Your supervisor will clue you in on the mileage allowance schedule, so you can hit the road with confidence – and maybe a little extra change in your pocket!
No Smoke, No Fire
Calling all smokestacks! When it's time for a puff, step outside to our designated smoking zones. And remember, safety first – no lighting up in "No Smoking" areas, and absolutely no smoking in our patients' homes. Let's keep it smoke-free and fire-safe, folks!
So there you have it – our guide to staying on the straight and narrow at UMS Homecare. No sales pitches, no tips, and definitely no smoke signals – just good, old-fashioned professionalism! 🚫💼🚭
Snack time Protocol
When it's time to refuel, here's the lowdown:
Grazing Guidelines: Before you indulge, scope out your surroundings. Certain spots around the office are no-go zones for snacks and drinks. Stick to designated areas for your munching and sipping pleasures.
Dishonesty is Worst & Honesty is the Best Policy
At UMS Homecare, honesty is our golden rule. Taking company property or goods without permission? That's a no-go zone. We're all about keeping things above board and trustworthy. Honestly some folks don't know the meaning of honesty, It comes from the word Honor meaning be truthful and straightforward EVEN if the process may hurt you back in some way!
Employee Handbook Rollercoaster Ride: The Final Bow!
Phew! You made it to the end of the UMS Homecare Handbook – give yourself a pat on the back and a high-five from us! 🎉
By signing below, you're officially joining our team and agreeing to ride the UMS rollercoaster with us. So, buckle up, because this journey is just getting started!
I, [Your Name], hereby acknowledge receipt of the UMS Homecare Employee Handbook. In exchange for the wild ride ahead, I promise to read, understand, and follow the rules and policies outlined within. And hey, I'm ready for anything – because as we all know, change is the only constant!
So here's to many more laughs, learning moments, and victories together. Let's make every day at UMS Homecare an adventure worth remembering!
[Your Signature] CLICK HERE TO SIGN THE FORMAL LAWYERS LANGUAGE DOCUMENT OF THIS FUN JOURNEY!
Now, let's get this party started – see you on the flip side! 🚀
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